Employment Opportunities

Educator for Public Programs
(Full Time, Exempt)

Job Summary: The Educator for Public Programs, supervised by the Curator of Interpretation, is responsible for developing, managing and evaluating all public programs for adults, including university audiences. Education programs are created for the diverse communities of middle Tennessee, encourage life-long learning, and use the Frist Center as a resource for the arts and humanities. The target audience includes everyone from the novice to the connoisseur. The Educator develops a variety of programs based on the exhibitions, art education practices, social issues, popular culture, and film studies. The Educator may collaborate with City organizations including Metro parks, libraries, city and state social service organizations, other cultural institutions, universities, and grassroots community organizations whenever possible. The Educator works collaboratively within the department of education as well as with other Frist Center staff.  Some weekends and evenings required. 

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions:
• Assume responsibilities for planning, managing, and evaluation of public programming in support of exhibition interpretation and designed to build confidence and competence in looking at, thinking and talking about art through a broad variety of program types and events;
• Work directly with staff to identify the community needs and audiences that most closely relate to or could be served by specific exhibition programming and sustained beyond specific exhibitions and programs; work collaboratively with curators and educators;
• Prioritize and balance programming needs; emphasize object-based education as a catalyst for discussion and learning about current exhibitions and visual culture, in the community and in the Frist Center;
• As assigned, support the writing or editing of interpretation materials;
• Plan and implement the annual and long-range budget and strategic planning for public programs, and collaborate with the Development Department to seek foundational and grant support for adult and film programs;
• Collaborate and plan with staff for wide accessibility and practical scheduling and use of the Frist Center auditorium, public spaces, and studios; collaborate with the education coordinator to schedule audio-visual support for programming;
• Responsible for writing and production responsibilities for appropriate public program resources including program materials, marketing and membership publications; coordinate publication and use of resources with other Frist Center educators and the marketing department;
• Collaborate with staff across the institution to arrange hospitality for visiting speakers, curators, etc.
• Implement sound assessment practices to measure the success of programs and report learning in public programs to the local community, funders, and at national conferences;
• Ensure the safety and health of the public are provided for at all on-site Frist Center public programs and events, and that City codes and ordinances are fully met;
• Connect art to everyday living;
• Work with volunteers in a positive and constructive manner.
• Accept projects as assigned by supervisor.

Education: Bachelor’s degree required in art history, art education, or liberal arts. Master's degree preferred in museum education, art history, or liberal arts.

Work Experience: Must have 3-5 years of experience in public programs and educational outreach to the community.  Experience with film programming preferred but not required.

Skills and Abilities:
• Teaching experience in art museums to youth, adults, and university audiences;
• Knowledge of current object-based pedagogy and teaching strategies for art education;
• Knowledge of contemporary community issues and needs;
• Experience in public speaking and presentation of programs to the community and colleagues;
• Ability to manage programs, budget, and facility preparations and arrangements for small and large groups;
• Knowledge and experience in planning, preparation and implementation of workshops, performing arts events, film screenings, and public event programming;
• Experience working with contracts and transportation arrangements for artists, performing artists and groups, and speakers;
• Knowledge of educational programming for various audiences, including non-traditional groups;
• Experience working with audiences of all abilities;
• Ability to write and communicate clearly for public audiences;
• Ability to contribute creatively in a team-oriented workplace;
• Ability to set priorities, organize and inspire organization in the work of others;
• Ability to work effectively with people on a personal level, with tact and diplomacy;
• Work with volunteers and interns in a positive and constructive manner;
• Well-versed and at ease in current computer applications.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may include:
• Lifting materials up to 25 pounds.
• Stooping, bending, kneeling
• Standing for long periods of time.
• Working at computer for long periods of time.


 

Bilingual (Spanish) Visitor Services Associate
(Full-time, Non-exempt)

Job Summary:  The Frist Center seeks an outgoing reliable individual to join our Visitor Services/Membership department. This individual will be responsible for selling daily admission tickets and memberships, issuing audio tours, providing information on programs and events, and creating a highly positive experience for guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Center. In addition to these general visitor services responsibilities, this position would also include responsibilities for translation and promotion of the Frist Center to Spanish-speaking audiences. Full-time employees need to be flexible and available to work weekdays, weekends, evening, holidays, member previews, and Frist Fridays.

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Essential Job Functions:
Working closely with other staff of the Frist Center:
• As a member of front-line staff, provide positive customer service experiences to all guests, assisting anyone who appears to need general guidance
• Sell daily admission tickets, audio tours, and memberships
• Actively promote and sell memberships to reach monthly goals
• Interact with our guests to ensure that the visitor experience is productive, informative, and enjoyable. Strive to create meaningful connections and fulfilling experiences for guests at all times
• Provide general information about the Frist Center, its exhibitions, programs, and events
• Ability to translate exhibition and visitor services materials from English to Spanish, including assisting Communications with press releases, website and promotional materials
• Serving as “on-air” spokesperson, from time to time, for Frist Center in Spanish-language media
• Assist in development of Spanish-language content for http://www.fristcenter.org and on-site plasma screens
• Representing Frist Center, from time to time, at community events where Spanish is the predominant spoken language
• Update member information in the database management system (Altru), including but not limited to gift batching and entering member contact information. Must be familiar with computer software applications in general|
• Must have an ABC card within 30 days of hire date. The Frist Center will facilitate this process
• Work with volunteers in a positive and constructive manner
• Perform other duties as assigned

Skills and Abilities:
• Have a basic knowledge of customer service best practices and possess strong communication skills
Native Spanish speaker with English fluency
• Enjoy working with the public, meeting new people, and working with volunteers
• Ability to learn and use the Center’s database management software (Altru)
• Applicants should be reliable, flexible and personable
• Must have a demeanor to remain calm in all situations and resolve any visitor/member complaints in an efficient and proactive manner
• Have the desire to develop a working knowledge of the exhibitions and history of the Frist Center and its activities

Education and/or Experience: High School graduate or GED preferred.  Previous experience at a major attraction, hotel, sports arena or performance venue is ideal.

Qualifications: To perform this job successfully, an individual must be able to perform certain essential duties satisfactorily.  Reasonable accommodation will be made to enable individuals with disabilities to perform these essential duties.
• Native Spanish speaker with English fluency
• Knowledge of Nashville’s Spanish-speaking community a plus;
Hospitality: Visitors Services Associates are the primary communication channel between the Frist Center, its members and the general public. Every person working for the Frist Center will be expected to exhibit professional manner and demonstrate excellent customer-service skills while on duty.

Job Conditions: This position will require evening and weekend hours.

Physical Demands: The physical demands described in each job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demands may be:

• Lifting materials up to 25 pounds.
• Stooping, bending, and kneeling.
• Standing for long periods of time.
• Working at computer for long periods of time.

In compliance with the Americans with Disabilities Act, the Frist Center for the Visual Arts will provide reasonable accommodations to qualified individuals with disabilities.

 

Interested candidates should send their resume, references and salary requirements to:

Frist Center for the Visual Arts
919 Broadway
Nashville, Tennessee 37203-3822
Email .(JavaScript must be enabled to view this email address) or Fax: (615) 244-3339
Attention: Sheri Horn, Human Resources Manager
 

In compliance with the Americans with Disabilities Act, the Frist Center will provide reasonable accommodations to qualified individuals with disabilities.

The Frist Center for the Visual Arts is an Equal Opportunity Employer.
Women, minorities, and individuals with disabilities are encouraged to apply.

 

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